Telephone skills for nonprofit professionals: A three step program. Edit Title

Nonprofit Curmudgeon

I don't have much patience for , or salespeople making .(1) In addition, I don't especially relish talking on the phone,(2) which makes me a less than ideal candidate to man the switchboard of a nonprofit organization.

http://nonprofitcurmudgeon.blogspot.com/2011/02/telephone-skills-for-nonprofit.html

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