Resource published Tue, Jul 17, 2012 at 12:51AM UTC edited Mon, Jan 06, 2014 at 06:50PM UTC
Critical Issues #8: The Measure of Success Edit Title
If the truly important things are qualitative, how can the real value of what we do be measured in any meaningful way? Quantitative measures are not a substitute for qualitative goals, but when developed and used thoughtfully, they are essential tools to assist in reaching them.
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