2014-06-18T17:00:00ZWednesday, June 18, 2014 at 05:00PM UTC
Ended 2014-06-18T18:00:00ZWednesday, June 18, 2014 at 06:00PM UTC (lasted for about 1 hour)
It seems to happen in a lot of workplaces. Someone is difficult. It can be a client, peer or (gulp) your boss. Or it could be that incommunicative guy in the mailroom, the gossipy fundraiser, the surly receptionist or the aggressive fill-in-the-blank that puts a crimp in your day.
Might be that new Gen Y that asks too many questions, texts too much and talks too little. ENTITLEMENT! Could be the very direct Gen X who leaves the desk at 5 PM with work still to be done. UNCOMMITTED! How about that Baby Boomer who called the two hour meeting so she could introduce a new process and all you’re concerned about is getting to the bottom line? TALK, NO ACTION!
Dealing with difficult people does not need to be that difficult and can be the beginning of an admired and desired skillset in today’s multigenerational, multicultural workplace. Learn how in this webinar presented by Sherri Petro of VPI Strategies .
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Sherri Petro is the President and Chief Strategy Officer of VPI Strategies where she unifies people, process and technology to create sustainable organizations. She has been practicing strategy and organizational development in her strengths-based management consulting firm since 2000, after a 16 year corporate career.
Her career includes stops in customer service, operations, administration, sales, marketing and strategic planning. She became the Vice President of Operations at 26, the youngest person at her then-employer to earn the position. Her consulting clients range from nonprofits to for-profits, from medical device manufacturers to virtual learning organizations, from small business to divisions of Fortune 500 companies. San Diego area clients include SDG&E, Intuit, Non-Profit Management Solution, and Cooper Vision.
She is an expert facilitator and presenter with hundreds of presentations/ workshops/seminars to her credit. Sherri has published over eighty articles and blogs on strategy, marketing and coaching in which she simplifies complex concepts for busy professionals.
Sherri focuses on workplace communications, usually a culprit when strategies fail. She has yet to work with a company where communication is stellar. Her current passion is educating organizations on how to increase organizational sustainability by leveraging the talents and skills of all in multi-generational workplaces. Sherri is acutely aware of misunderstandings that result from different belief structures and lack of coherent communication. She offers remedies by creating understanding and making connections at the belief level not only at the behavioral level.
Sherri complements her consulting by teaching the next generation of global business leaders through California Miramar University, teaching students in North America, Asia Pac and Africa.
- Nonprofit Webinars
- human resources
- baby boomers
- Dealing with Difficult People
Ended 2014-04-01T20:00:00ZTuesday, April 01, 2014 at 08:00PM UTC (lasted for about 1 hour)
Ended 2013-03-26T01:00:00ZTuesday, March 26, 2013 at 01:00AM UTC (lasted for about 1 hour)